Use the issued booking reference
Copy the reference from your booking communication and check it before searching. Your car registration number, phone number and quote enquiry are not automatically shipment-tracking IDs.
If a shipment is not found
Check for a typing error and confirm that the team has issued a reference for the transport booking. If the reference still does not return a record, contact Sarvgati with your pickup and destination cities. Do not interpret a missing online record as proof that the vehicle has not moved.
Understand the available updates
A status update is not a promise of a live GPS location or exact arrival time. Ask the team which update method applies and confirm receiving arrangements when a delivery window is discussed.
Need help with receiving?
Share the issued reference and the nominated receiving contact with support. Discuss a change in address or availability before assuming the vehicle can be delivered elsewhere.